We deliver within Ontario only, up to 4 hours outside of our store in London, Ontario. Please contact us to see if there is a delivery fee for your location. Deliveries in London are free!

Delivery is free within an hour radius of London. Please contact us if you are outside of this delivery range for the delivery fee to your location.

Unfortunately we are unable to remove existing furniture, however we may be able to move your existing furniture to a different room in your home for a fee.

Yes, we do offer in-home consults. Please visit our Services and Delivery page for more details.

Please contact us for more information on our designer benefits!

Yes, we do! We work with a local company Zucora Home to provide the best protection plan for our customers.

Yes! Upholstery fabric pilling is very normal. This is a result of fibres from the fabric being rubbed, and it can be removed using a fabric shaver. This will go away over time, and is a natural quality of many upholstery fabrics.

It is important to remember when purchasing down-filled furniture that the cushions must be fluffed and rotated frequently. By rotating and flipping the cushions on a regular basis, you are helping disperse the feathers inside which give it that gorgeously fluffy look. Also remember, down does not have the same qualities as foam and will have a slightly more ruffled, chic appearance.

Please call the store at 519-473-5400 to let us know about your issue.